Configure APIs keys in the account page.
You can use external tracking number, order ID/number.

Tracking Page result using external tracking systems.

Best Software Solutions For Your Online Stores.
Configure APIs keys in the account page.
You can use external tracking number, order ID/number.
Tracking Page result using external tracking systems.
BigCommerce allow users to track their orders using order id # on their account page
The problem is customer must be logged in to see their order status
Using Orders Analytics app allows to integrate a public tracking orders system to BigCommerce stores that not require customer to be logged in to track their orders.
Orders Analytics application uses a special tracking numbers instead of order id, with ability to notify shopper by email after placing new order about their orders tracking numbers.
BigCommerce Orders Analytics Application allows also to add:
> Custom tracking notes about orders that be visible to customers when they check their orders tracking status.
> Custom internal notes about orders that be invisible to customers (only store owner or staff see these notes)
Just in 3 simple steps
Tracking page created 👇
Once shopper place an order he/she will receive an email with their order tracking number 👇
To Add custom tracking notes: go to Dashboard page in the app -> search for the order -> open details box -> add tracking notes.
We received a request from our valuable customers via our Support page about a custom feature (Order Follow-up Dates)
Order Follow-up Date feature allows to add custom dates for orders with date range filtering, searching and exporting functionalities.
Order Details including Products and recognizing order changes in real time.
You can add custom internal order notes (invisible to customer)
New features available in version v1.0.1
Order Follow-up Date
Custom Internal orders notes
Table dark mode
Configurable ability to copy any table cell by just click
Increasing fetch range limit to 4000 orders per request
Orders Analytics is an application that can be installed on eCommerce platforms such as BigCommerce that combines speed, customers experience, engagement, good impression, optimization and simplicity in one friendly application.